General job duties.
Provides supportive services/counseling on healthcare and home care programs and services. Serves as a member of the interdisciplinary team in providing assistance with social, emotional and economical concerns of patients/clients/residents and families/caregivers, thus enabling them to achieve or maintain an optimal level of functioning by coordinating and planning programs.
Provides crisis intervention and assists families in understanding the implications and complexities of medical situations. Coordinates healthcare programs among patients/clients/residents, families/caregivers and psychosocial and healthcare teams/communities. Demonstrates knowledge of human behavior and developmental stages.
Responds to suspected abuse, neglect or violence in accordance with the National Association of Social Work Code of Ethics policies and procedures alongside the appropriate state laws. Develops appropriate plan of care for patients/clients/residents and families/caregivers by obtaining resources from the social, health and human services agencies. Provides referrals, current information and/or education regarding programs and services available. Demonstrates commitment to the organization by utilizing time effectively, participating in special projects/assignments and exhibiting flexibility when necessary. Demonstrates professionalism by participating in care conferences and transitional rounding, serving as an advocate. Demonstrates efficacy in critical thinking, problem solving and decision-making. Possesses written and verbal communication skills while establishing a rapport with patients/clients/residents, families/caregivers and communities and healthcare teams/communities. Displays independent judgement. Actively participates with the healthcare teams.
Required skills and minimum years of experience: 5-yrs of Case Management experience, case management certification preferred.
Specific licensures and certifications/registrations required. (ARRT, CRT, BLS, ACLS, etc) Bachelor's Degree, License in MN, BLS
(Licensed Social Worker (LSW) or other allowed credential based on Minnesota statue.)
Dress Code: Business casual