Health Advocates Network is currently seeking a Registered Nurse to work at a facility in Albany, NY. These are registry positions with our company. *$100 Sign-On Bonus*
Pay Rate: $62 / hour
*W2
Shift details:
Minimum qualifications include a Registered Professional Nurse currently licensed in New York, the ability to receive, review and triage complaints and incidents for the Division of Nursing Homes and ICF/IID Surveillance Central Complaint Intake Program, ability to work on a team and handle multiple, shifting priorities, demanding deadlines, good organizational skills, ability to correspond with complainants, healthcare professionals and general public and familiarity working in electronic databases. This position will require rotational call on weekends and holidays for on call coverage. Rotational schedule is determined by CCIP staffing level.
Preferred qualifications include familiarity and knowledge of nursing home regulations, excellent telephone and written communication skills and experience with the federal CMS ASPEN Suite;Two (2) years of experience performing utilization review, medical review, fraud investigations, surveillance or monitoring activities at the facility level;Three (3) years of clinical experience in a medical facility, preferably a nursing home. Prior experience working in the Office of Primary Care and Health Systems Management's Center for Health Care Provider Services and Oversight Division of Nursing Homes and ICF/IID Surveillance Central Complaint Intake Program is preferred.
Duties include:
1. Receipt of Complaints and Incidents via telephone, fax, email or written correspondence.
2. Screen complaints to determine authority having jurisdiction, if the complaint will be entered in a federal database and complete all appropriate activities associated with the complaint intake process.
3. Triage by determining CMS defined priority level and allegation category. Assign complaint cases to appropriate regional office.
4. Assist with offsite investigations by requesting medical records, making telephone inquiries, taking statements and researching medical history.
5. Participate in regularly scheduled case review meetings to determine the priority and disposition of each complaint.
6. Contact complainants if additional information is required to clarify their concerns.
7. Identify those complaints that can be resolved by contacting the facility or complainant directly.
8. Respond to general inquiries regarding the complaint process.
9. As determined in case review meetings, make a referral to another Bureau within the Department or State agency, per NYSDOH policies and procedures (e.G., Office of Professional Medical Conduct, State Education Department).
10. Participate in process improvement activities as needed.
11. Educate facilities on how to submit incident reports to the department.
12. Provide support and assistance to regional offices as needed.
13. Participate in training and continuing education activities as required by the Department.
14. Conduct and participate in internal quality improvement reviews to monitor program performance.
15. Assist the Department with the completion of tasks, as needed, to meet the requirements of a comprehensive complaint reporting program.
Benefits:
-Medical
-Dental
-Vision
-Term Life
-Short-Term Disability Coverage
-401K
If interested, please apply through this job post. You may fax a copy of your most recent resume to 877-858-623. If you have any questions, please feel free to call at (800) 928-5561 and ask to speak with Vanessa (Monday-Friday 8: 30 AM-5: 00 PM PST). Refer friends, Earn rewards! Https://stafftoday.Staffingreferrals.Com/join/vdemont
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