Albany, NY

Posted: 06/10/2024 Job Number: 24-06231 Pay Rate ($): 27.0

Job Description

Health Advocates Network is currently seeking a Paralegal to work at a facility in Albany, NY. These are registry positions with our company.

Pay Rate: $27 / hour

Shift details:
  • M-F;9-5, 37.5-40 hours per week
Qualifications: Minimum of one year of experience working as a paralegal .

Job Duties:
  • Responsible for handling a variety of consumer financial services complaints in a timely and effective manner. This includes reviewing the financial institution's response to the complaint, writing a brief synopsis of the dispute, and sending the consumer the appropriate letter to close the case.
  • Respond to phone inquiries and written inquiries from consumers regarding their complaint or general issues they may have with a financial services company.
  • Inform consumers of complaint filing procedures or refer them to another government agency, if appropriate.
  • Code incoming new consumer complaints and send out the proper initial letters.
  • Identify cases requiring prioritization and refer them to a supervisor for assignment.
  • For new financial services respondents not already in our system, research the entity's Client license status, applicable government regulator, and obtain the institution's contact information to handle the complaint.
  • Work collegially and collaboratively as a team in support of handling and resolving consumer financial services complaints.
  • Other duties as assigned

If interested, please apply through this job post. You may fax a copy of your most recent resume to 877-858-623. If you have any questions, please feel free to call at (800) 928-5561 and ask to speak with Alondra (Monday-Friday 8: 30 AM-5: 00 PM PST). Refer friends, Earn rewards! Https://stafftoday.Staffingreferrals.Com/join/anuno1

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