Health Advocates Network is currently seeking a Paralegal to work at a facility in Albany, NY. These are registry positions with our company.
Pay Rate: $27 / hour
Shift details:
M-F;9-5, 37.5-40 hours per week
Qualifications: Minimum of one year of experience working as a paralegal .
Job Duties:
Responsible for handling a variety of consumer financial services complaints in a timely and effective manner. This includes reviewing the financial institution's response to the complaint, writing a brief synopsis of the dispute, and sending the consumer the appropriate letter to close the case.
Respond to phone inquiries and written inquiries from consumers regarding their complaint or general issues they may have with a financial services company.
Inform consumers of complaint filing procedures or refer them to another government agency, if appropriate.
Code incoming new consumer complaints and send out the proper initial letters.
Identify cases requiring prioritization and refer them to a supervisor for assignment.
For new financial services respondents not already in our system, research the entity's Client license status, applicable government regulator, and obtain the institution's contact information to handle the complaint.
Work collegially and collaboratively as a team in support of handling and resolving consumer financial services complaints.
Other duties as assigned
If interested, please apply through this job post. You may fax a copy of your most recent resume to 877-858-623. If you have any questions, please feel free to call at (800) 928-5561 and ask to speak with Alondra (Monday-Friday 8: 30 AM-5: 00 PM PST). Refer friends, Earn rewards! Https://stafftoday.Staffingreferrals.Com/join/anuno1
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About Albany, NY
Ready to take the next step in your career? Explore our job opportunities in the vibrant Albany, New York area! Known for its rich history, stunning architecture, and thriving arts scene, Albany offers endless opportunities for professional growth. Whether you're strolling through Washington Park, catching a show at The Egg, or indulging in local delicacies like chicken riggies or spiedies, Albany's charm and unique culture will make your career journey even more rewarding. Join us in this dynamic region and discover why Albany is not just a job location but a place to thrive!
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