Healthcare Analyst- Expert
Pay Rate: $21 / hour
Minimum of three (3) years of healthcare industry experience, preferably with a health plan or a pharmacy.
A working knowledge of healthcare operations to include: enrollment, claims, customer service and appeals.
Demonstrated project management experience.
Applied analytical skills.
Strong written and verbal communication skills.
Proficiency in Microsoft Office Suite, including Access, Excel, Power Point and Word.
Proven ability to lead a team and successfully complete long-term assignments.
Ability to create executive level presentations.
(A working knowledge of Medicaid/Medical Assistance is a plus, but not required)
Manage both direct and indirect reports to accomplish tactical and longer term departmental projects (program management office)
Maintain project documentation and work plans
Analyze internal processes to identify efficiencies and to reduce operating costs
Develop comprehensive training for both new hires and existing staff
Create executive level reports and oral presentations
Provide cost benefit analyses for new initiatives
Assist with budget analysis, tracking and updates
Monitor program performance measures
Resolve cross-office issues as assigned
Resolve complex customer issues
Participate in project meetings
Assist with data collection for industry surveys and reports
Attend industry meetings as requested