Health Advocates Network is currently seeking a Computer Support Specialist to work at a facility in Albany, New York. These are registry positions with our company.
Pay Rate: $19 / hour
Shift details:
Monday - Friday 9-5
Monday - Friday 20 Hours / week
Duties:
Review data change requests submitted by municipalities for accuracy and completeness.
Using a web-based data system, review the data in child specific records to ensure the request has been submitted appropriately.
Correspond with Early Intervention (EI) Requesters.
Utilize a web-based ticketing system to create and update tickets.
Inactivate user accounts in database as needed.
Maintain spreadsheets detailing communications to EI stakeholders.
Format policy and procedure documents.
Update EI Provider accounts in database.
Other duties as assigned.
Skills required:
Proficiency in Microsoft Office 365 software package with an emphasis on Word, Outlook, and Excel.
Ability to maintain confidentiality of child protected health information.
Excellent written and oral communication skills.
Excellent customer service skills.
Ability to use office machines including multiphone line, copier, fax/scanner
Ability to correspond with stakeholders by both phone and email.
Ability to handle a high volume of work in a fast-paced office environment and to meet deadlines.
Ability to both collaborate and work independently.
Ability to organize work and document progress of projects through to completion.
Ability to multi-task and adjust priorities as directed by management.
Additional skills preferred:
Experience working in data systems.
Experience with tracking systems.
Experience with ticketing systems.
If interested, please apply through this job post. You may send a copy of your most recent resume. If you have any questions, please feel free to call at (800) 928-5561 and ask to speak with Alondra Monday-Friday (08: 30 AM - 05: 00 PM PST).
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About Albany, NY
Ready to take the next step in your career? Explore our job opportunities in the vibrant Albany, New York area! Known for its rich history, stunning architecture, and thriving arts scene, Albany offers endless opportunities for professional growth. Whether you're strolling through Washington Park, catching a show at The Egg, or indulging in local delicacies like chicken riggies or spiedies, Albany's charm and unique culture will make your career journey even more rewarding. Join us in this dynamic region and discover why Albany is not just a job location but a place to thrive!
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