Health Advocates Network is currently seeking a Auditor to work at a facility in Albany, New York. These are registry positions with our company.
Pay Rate: $27 / hour
Shift details:
9am-5pm
Duties:
Answering telephone inquiries from healthcare providers, members caregivers and advocacy groups related to prior approval of medical services such as durable medical equipment, medical supplies, hearing aids, private duty nursing and out of state inquiries involving nursing home placement and other out of state procedures.
Escalating complex inquires that cannot be answered with available information to appropriate staff
Guiding and educating providers, as well as members, on where to locate pertinent policy information
Assisting providers to troubleshoot our prior approval system(s)
Performing data entry into excel spreadsheets and other tracking tools
Monitoring incoming emails and/or faxes from a shared mailbox and forward to the appropriate staff.
Sending faxes through e-mail supported fax mailbox
Distributing fair hearing request and decisions to appropriate staff
Processing change request forms according to defined procedure
Supporting claims processing when other duties are finished
Maintaining a positive and professional demeanor always
All other activities as may be deemed necessary
Additional Skill Level, Experience or Other Requirements:
High School Graduate or Equivalent
Experience with Microsoft Word and with Basic Excel functions
Proficient in the use of standard office technology, to include fax machines, document scanners and copiers
Ability to be flexible, innovative, and work in a team environment
If interested, please apply through this job post. You may fax a copy of your most recent resume to 877-858-623. If you have any questions, please feel free to call at (800) 928-5561 and ask to speak with Alondra (Monday-Friday 8: 30 AM-5: 00 PM PST).
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About Albany, NY
Ready to take the next step in your career? Explore our job opportunities in the vibrant Albany, New York area! Known for its rich history, stunning architecture, and thriving arts scene, Albany offers endless opportunities for professional growth. Whether you're strolling through Washington Park, catching a show at The Egg, or indulging in local delicacies like chicken riggies or spiedies, Albany's charm and unique culture will make your career journey even more rewarding. Join us in this dynamic region and discover why Albany is not just a job location but a place to thrive!
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