Minimum Qualifications
Bachelor's degree in Human Services or related field or ten years'experience in a related field.
Five (5) years of professional experience in the oversight process of a human services program.
Knowledge of the MH/ID Program and policies related to administrative entities.
Knowledge of instructing/presenting to various audiences using adult learning strategies.
Ability to analyze complex issues and solve them creatively.
Ability to orally communicate effectively in English with others in all levels of group and individual contacts.
Ability to communicate effectively in writing, using the English language, including computer based communication using e-mail, word processing, and data base systems.
Ability to work with a variety of individuals in teams, both as a leader and as a participant, who are geographically dispersed.
Ability to work well and cooperate with various departmental and other agencies'staff. This includes demonstrating excellent interpersonal skills.
Ability to present oneself in a professional manner to include personal appearance and a pleasant demeanor to others.
Intermediate computer skills including use of Microsoft Office software.
Role Description:
Schedule oversight activities for the Agencies designated region(s).
Oversee implementation of the oversight process as conducted by the various regional office staff to assure the steps are completed in a consistent manner.
Participate in a statewide response system to waiver and oversight questions to assure statewide consistency.
Draw monthly reports as provided by the Agency Division of Program Analysis and organize reports by administrative entity and send reports to each administrative entity.
Provide training and technical assistance as needed to AE and Regional Oversight staff.
Review reports, action plans, policies and procedures as related to the oversight process.
Track the flow of documentation as related to the oversight process.
Prepare reports and share information with the Regional Program Manager, Regional Office supervisors and Oversight staff.
Attend and report to the AE's at various regional meetings or as requested.
Complete duties as assigned and participate in work groups as pertinent to the AE oversight process.
Retrieve reports for the Enterprise Content Management (ECM) system.
Participate in statewide AE Oversight Monitoring Leads coordination team.
Develop, analyze and trend data (tracking system) resulting from the AE oversight monitoring process.
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