Health Advocates Network is currently seeking an Administrative Assistant to work at a facility in New York, NY. These are registry positions with our company.
Pay Rate: $18 / hour
Shift details:
M-F 9:00-5:00
Job Descriptions:
Case & Intake Management • Manage shared inboxes and action/ticket queues; triage, route, and resolve standard cases within defined SLAs. • Provide first-level response to routine HR questions (HEO, ECP, and Classified) from campus HR teams. • Job Posting Audit Support: Review active job postings to identify compliance or quality issues; coordinate revisions with campus partners or escalate systemic concerns to leadership. Track trends to inform analysis and targeted campus training needs. • Background Verification Support: Respond to basic inquiries related to background verification processes, in alignment with established protocols. • Content & Site Maintenance: Maintain and update designated SharePoint sites to ensure accuracy, version control, and accessibility of HR operational materials. SOPs & Documentation • Maintain operational SOPs, templates, and quick reference guides; coordinate updates as processes evolve approaching cutover.
Peak Period Support • Provide additional operational coverage during UAT, cutover, while SMEs focus on project tasks. Minimum Qualifications • 4-6 years in HR higher ed operations, shared services, or higher education administration • Proficiency with HRIS or enterprise systems; strong Excel/Google Sheets skills. • Proven accuracy and attention to detail; ability to follow established procedures. • Customer service orientation; clear written and verbal communication. • Ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications • Workday experience (reports, business processes, training support) • Standard schedule with occasional peak period overtime (UAT, cutover).
Benefits: -Medical -Dental -Vision -Term Life -Short-Term Disability Coverage -401K
If interested, please apply through this job post. You may fax a copy of your most recent resume to 877-858-623. If you have any questions, please feel free to call at (800) 928-5561 and ask to speak with Robert (Monday-Friday 8:30 AM-5:00 PM PST).
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